19 days old

Sign Shop - General Manager

Schenectady, New York 12308


WHO WE ARE: We’re a group of problem solvers and innovators and we focus on helping businesses and organizations achieve their goals and build their brands. We work as a team day in and day out, and you’ll recognize the Image360 Way when you see the look in our eyes and the pep in our step. We’re all-in for our clients, we’re all-in for each other, and we get to have fun flexing new creativity muscles week in and week out!

WHAT WE STAND FOR: We believe in the symbiotic relationships with the businesses, organizations, and people that we work with. For each marketing client, we strive to offer an unparalleled customer experience, combining our talents and tools in a way that delivers deliberate messages and solutions made for driving results.

We are dedicated to excellence, now and for the future. The long-term success of Image360 will provide a rewarding workplace for our valued employees. As an entity of The Daily Gazette, you will have access to our sales team, benefit from our business relationships, and enjoy our standing in the community.


The Image360 General Manager is a proven leader who will guide and support a growth-minded culture and team that is dedicated to delivering an unparalleled customer experience while driving business development and revenue growth. The Image360 General Manager holds the responsibility of overseeing the daily operations for the Center with an expectation of taking full ownership for the fluidity of processes in each aspect of the business.

The GM will work with the Center team members to ensure superior quality products are produced within the specified customer timelines. This position is responsible for ensuring that daily structure and focuses are upheld by the entire team, that the workflow process is followed with consistency, and in overall customer satisfaction.

The General Manager is responsible for achieving targeted results in the areas of financial sustainability and will meet regularly to report target updates with the Image360 ownership group. We control costs, focus on efficiencies, and are results oriented. The GM will work with the team to make sure the following tasks are completed on a daily basis through the use of our Daily Activity Calendar:

  • Estimate follow-up
  • Management of lingering built orders
  • Target Marketing Initiatives
  • Contacting dormant accounts
  • Internet sales lead management
  • Project management
  • Account Receivables

Our General Manager will also hold responsibility of additional sales, marketing and branding initiatives as warranted and discussed with the owner/management team.

* On-going coaching and support from our Image360 Corporate team is available and utilization of these resources is highly encouraged.

Qualifications / Skills:

  • Five years experience in the sign industry
  • Proficiency in Microsoft Word, Microsoft Excel and Microsoft PowerPoint
  • Strong communication skills, both written and verbal
  • Proven leader
  • Professional, upbeat, positive attitude
  • Sharp attention to detail
  • Keen multi-tasking abilities
  • Self-motivated and team player
  • Ability to continue and build professional relationships with diverse customer/prospect base
  • Previous experience in business-to-business customer service a plus
  • Previous sales experience a plus
  • Knowledge of sign industry substrates, media, products a plus but not necessary
  • P & L Management, Budget Review

Benefits To Include:

  • Generous Starting Salary with Bonus Earning Opportunities
  • Paid Vacation
  • Health Insurance including Medical/Dental/Vision
  • 401K


Submit Resume and Cover letter to:

Bob O’Leary 



  • Advertising / Marketing
Posted: 2020-08-31 Expires: 2020-09-30

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Sign Shop - General Manager

Image360 Schenectady
Schenectady, New York 12308

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